Have you heard about E-Dreams? Do you wish to purchase flight tickets through the eDreams website? Are you curious to find out whether eDreams is a fraud or legitimate? Check out this review to learn more information about eDreams.
What is eDreams
eDreams claims to be an online travel agency located within Barcelona, Spain, that provides deals on frequent and charter flights hotels, low-cost airlines and hotels and car rentals, as well as dynamic holiday packages, along with travel insurance.
eDreams is rated by customers of 1.05 stars based on 883 reviews. This indicates that the majority of customers aren’t satisfied with their purchase.
There are a lot of negative reviews by users who have left reviews on Trustpilot, Sitejabber, about eDreams. Many customers have complained about horrible customer service and also that it’s difficult to cancel bookings, or even refund customers.
This is by far the worst company I’ve ever dealt with in my life. We booked through Sky scanner and experienced numerous issues registering on their website. I then contacted the company to inquire about the reason I wasn’t able to check in, and was told that I could check in free of cost on the way to airport. We arrived at the airport and were charged more than PS200 additional. The flight cost over the chances. We were told they book flights using an email that is not authentic, so it happens often! It’s a fraud! They’re refusing to file any complaint and aren’t willing to reimburse me for any additional cost I paid for
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Kevin
Total fraud. They won’t assist you in changing your flight. All they can do is to send you an email (please keep waiting between 24 and 7 days) as well as the assistance center, which could take up to 45 minutes to connect with an agent. Once you get in touch with the agent they aren’t able to provide any original information. The script is all written, and they’re not able to actually answer your questions. It’s infuriating. Avoid using them.
Conclusion
In the above we can see the fact that eDreams cannot be considered a trustworthy company scam, just as Viagogo which we previously discussed We advise customers to be cautious of these websites as their goal is to make money off unwary customers.
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